POLICY Last update: 23.08.2017

Credit Card Security

MICRONUTRITION is committed to making your shopping experience on the Internet as safe and secure as possible. We are concerned about security, and have installed the most powerful encryption technology available in the marketplace today. As health-based company we maintain an awareness of industry standards and upgrade our systems accordingly.

Safe Shopping Guarantee

In the unlikely event that your credit card is stolen and fraudulently used, please follow the reporting procedures defined by your credit card provider.

MICRONUTRITION is doing everything possible to our valued customer, against the fraudulent use of your credit card: Individuals or parties purchasing or attempting topurchase products by fraudulent means of payment or the unauthorized use of credit cards will be prosecuted to the fullest extent of the law. MICRONUTRITION reserves all rights and title to products until full payment is received.

Our Technology

Our industry standard secure server technology using 128 bit SSL links, encrypts your credit card information. This means that all information is encoded and is unreadable asit travels to our server. MICRONUTRITION has a policy not to sell, lend or rent any customer information. If you have any questions about Credit Card Security, or would like to make an off-line purchase, please call Customer Service at 1300 774 021 or email us on

Privacy of Information

MICRONUTRITION does not sell or lend ANY personal information collected during your visit to our site. That means your name and address will not show upon any mailing lists. Furthermore, any personal information that is required to process your visit is only used with your prior knowledge and consent. If you have any questions about our Privacy Policy, please contact Customer Service at 1300 774 021  or email us on

Methods of Payment

We accept VISA, MasterCard, American Express and PayPal. Unless specified, all prices are in Australian Dollars including GST. If you do not want to use your credit card online from your home computer, you can get your order processed by calling to speak to a customer service representative at 1300 774 021 or by sending an e-mail to

Product Returns

Our goal is to ensure that you are completely satisfied with your purchase.  Micronutrition will provide a refund to a customer in accordance with Australian Consumer Law, under the following circumstances:

  • The products are not as described by the store
  • The products do not meet a reasonably expected level of quality or performance
  • The product had expired at the time of purchase, or could not be used reasoably in the time remaining

Returns must be requested within 7 days of receiving order.

Refunds on purchases made with a credit card will only be credited to the same card. The credit will be made within two weeks of the request.

Purchasing by Minors

Our policy is to not sell to minors. If you are under the legal age of majority and wish to purchase one of our products, you must have a parent or legal guardian make the purchase for you.